Primary Purpose:

To support Region 16 Education Service Center (ESC) by providing administrative assistance accurately and efficiently to ensure quality results in a professional and timely manner.

Qualifications:

Education/Certification

• High School diploma or GED required
• Associate degree preferred

Skills

• 3 to 5 years job-related experience required
• Demonstrated proficiency in understanding Texas Student Data System (TSDS)
• Knowledge of Texas Education Standards (TEDS) and OnDataSuite preferred
• Demonstrated ability to perform assigned responsibilities while working with personnel from Local Education Agencies (LEA), and Education Service Centers
• Required proficiency in Microsoft Office Suite, Google Workspace, spelling, punctuation, and grammar
• Skilled in general office procedures including answering telephone, filing, data entry, and maintaining an organized workspace
• Must be service-oriented, a team player, self-motivated, and responsible to complete all assignments
• Exhibits tact and relates well to people
• Required ability to handle multiple tasks under pressure with ease
• Must demonstrate excellent communication skills
• Projects a positive, professional, organizational image through in-person and phone interaction with customers

Working Conditions:

• Lifting: Must be physically able to tolerate regular light lifting and carrying (less than 15 pounds); may require occasional heavy lifting and carrying (45 pounds or more) 
• Environment: Must be physically able to work inside; tolerate occasional regionwide and/or statewide travel; regular exposure to noise; occasional prolonged hours
• Mental Demands: Must be able to work with frequent interruptions; maintain emotional control under stress; work prolonged or irregular hours on occasion
• Regular Attendance is an essential function
• Tools/Equipment Used: Standard office equipment including personal computer and peripherals
• Posture: Must be physically able to tolerate prolonged sitting, frequent standing; occasional bending/stooping, pushing/pulling, twisting, and standing
• Motion: Must be physically able to tolerate frequent standing and walking, repetitive hand motions, frequent keyboarding and use of mouse; occasional reaching, occasional driving

Major Responsibilities and Duties:

1. Assists specialists/coordinators with duties necessary to support school districts with TSDS
2. Assists with providing support for LEAs with knowledge of Texas Education Standards (TEDS)
3. Assists Specialists in preparation of component ASCENDER(TM) and TSDS Workshops
4. Maintains records, generates reports, and creates capable communications related to TSDS and ASCENDER(TM)
5. Maintains knowledge, assists, and supports OnDataSuite for ESC personnel
6. Assists Specialists in compiling information and data to produce appropriate documents and reports
7. Maintains & creates Google forms to assist department with district data collection
8. Assists LEA personnel with data requirements and procedures for collecting PEIMS and TSDS data
9. Assists with preparation of materials for all service area workshops, conferences, and mandated reports
10. Prepares correspondence, travel arrangements, reports, required forms, registrations, copying, printing, and mailings
11. Maintains IMS Region 16 department website
12. Assists with software installations and IMS Computer Lab maintenance and set-up needs
13. Performs general administrative assistant duties, including the handling of correspondence, answering telephone, accurately recording messages and service requests, and filing material in a retrievable system
14. Assists IMS Specialists with all processes and procedures of PEIMS (Public Education Information Management System, PID (Personal Identification Data), TEAL (Texas Education Agency Login), and TSDS
15. Prepares requisitions and follows up with the purchaser until materials have been received and purchase orders have been returned to business office for payment
16. Maintains maximum confidentiality and security of all PEIMS data  Shreds all discarded PEIMS material used in the preparation of each PEIMS submission
17. Maintains files and records as assigned
18. Assists with the duties required within the service area under the direction of the Director
19. Accepts the responsibility to complete the tasks in a timely manner which may require additional work hours during peak time submissions
20. Proofreads communication for content, style, grammar, and spelling errors
21. Creates and maintains databases/spreadsheets for programs as needed
22. Maintains professional relationship with clients and vendors
23. Assists other administrative assistants as needed
24. Reports for work ready to perform responsibilities
25. Performs duties that directly and/or indirectly impact student performance in Region 
26. Maintains a professional level of confidentiality regarding all ESC matters
27. Supports the mission, goals, and objectives of the ESC strategic plan
28. Upholds and adheres to safety rules and policies of the ESC safety program
29. Performs professional responsibilities as required by ESC policies, processes, and procedures
30. Manages time, calendar, and job responsibilities to meet deadlines 
31. Meets proficiency levels of required technology skills as outlined by supervisor
32. Incorporates appropriate technology in daily work and exhibits continual growth in technologies as outlined by supervisor
33. Performs other duties as assigned.